Can Professional Services Deliver 40% Margin in First Year? Ken Carnes' Perspective

This perspective addresses a challenge presented in a ServicesRevenue business case listed under Relevant Links

If Jim can get senior-management support and they are willing to invest in the short run, then he may have a 70% chance to deliver the margin target of 40%. Jim is going to have to migrate to a more leveraged business model and take action on a number of fronts.