ServicesRevenue supports senior sales and marketing professionals' decisions by publishing premium content and organizing discussion and learning events.

ServicesRevenue was founded by Sid Hanna Saleh in early 2000 in Boulder, Colorado. In 1999, a services marketing manager complained to Sid that she was getting less than half as much budget as her products counterparts. She asked Sid if he could provide articles or research to support her request for more budget. A search only yielded a handful of articles; most of which were dated or remotely relevant to her situation.

This experience and others like it convinced Sid of the lack of useful content and networking opportunities for the services sales and marketing community. Aside from a limited number of academic journals, publications offering consistent, quality content on services marketing and selling were hard to find. In May 2002, the inaugural issue of Services Revenue newsletter was released online and in print.

ServicesRevenue distributes its content through various industry associations such as the Association For Services Management International, the Association of Support Professionals, Service Industry Association and others. In April 2003, ServicesRevenue signed a worldwide licensing agreement with EBSCO Publishing to distribute full-text articles of ServicesRevenue Newsletter to roughly 50,000 libraries that use EBSCO's database products.

About Sid Saleh

Sid edits and publishes ServicesRevenue Newsletter. With 17 years of successful experience in services sales and marketing, Sid is a leading expert on conjoint analysis and other quantitative methods in the area of service & support. His areas of expertise include demand generation, service portfolio analysis, service design and sales tools unique to services.

Sid is a 2003 recipient of the George O. Harmon Award for successfully launching ServicesRevenue Newsletter. Sid serves on the Americas board of the Association for Service Management International (AFSM). He is president of the Rocky Mountain chapters of AFSM and the Association of Support Professionals (ASP).

Sid holds a Bachelors of Science degree in Mathematics from the University of Houston and has completed graduate studies at Carnegie Mellon University.